Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, please contact us within 30 days of purchase at firstname.lastname@example.org.
To complete your return, we require a receipt or proof of purchase.
Once your return request is received, we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
For items on sale when purchased, you will only receive the sale price back if eligible for a refund.
Contact us at firstname.lastname@example.org with questions related to refunds and returns.